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Cosmic Forge – Privacy Policy

Last updated: 9 December 2025

 

Cosmic Forge ("we", "us", "our") operates in South Australia and provides 3D printing services, CAD design, 3D scanning, and related products. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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1. Information We Collect

 

We may collect the following information when you interact with our website or services:

  • Personal details such as your name, email address, phone number, and delivery address.

  • Order information including print job details, files you upload, CAD specifications, and payment information (processed securely by third‑party providers like Stripe or PayPal).

  • Website usage data such as IP address, device information, and browsing behaviour through cookies.

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2. How We Use Your Information

 

We use your information to:

  • Provide and deliver our services.

  • Process payments and issue invoices.

  • Communicate with you about orders, updates, or support.

  • Improve our website and customer experience.

  • Meet legal and regulatory obligations.

 

We do not sell or rent your personal information to third parties.

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3. Sharing of Information

 

We may share your information with:

  • Payment processors (e.g., Stripe)

  • Delivery services (e.g., Australia Post or couriers)

  • Website and IT service providers (e.g., Wix)

 

All third-party providers adhere to Australian privacy requirements.

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4. Data Storage and Security

 

We take reasonable steps to secure your information, including encrypted payment processing and secure account access. While we use best‑practice measures, no online system is completely risk‑free.

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5. Cookies and Tracking

 

Our website may use cookies to enhance user experience and track website performance. You may disable cookies through your browser settings.

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6. Access and Correction

 

You may request access to your personal information or ask for corrections by contacting us at:
jayden@cosmicforge.com.au

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7. Changes to This Policy

 

We may update this Privacy Policy at any time. The latest version will always be available on this page.

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8. Contact Us

 

If you have questions, concerns, or complaints about your privacy, contact us at:
jayden@cosmicforge.com.au

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